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What’s in a 100% SLA?
Well, technically, 525600 minutes in a year (527040 in a leap year) of availability. But what else is in a 100% SLA? A lot of fine print. Many cloud providers do not publish- or even offer- an SLA, much less a 100% SLA. It makes sense if the service is free like Google Apps, which is on track for double-digit outages in the last 12 months. A cynic might point out that these outages…
ContinuePosted on June 11, 2009 at 11:00am — 3 Comments
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